Terms & Conditions

Effective Date: July 4, 2026

Welcome to Ornelas Packing & Moving. By using our website, requesting a quote, scheduling services, or opting into SMS communications, you agree to these Terms & Conditions. Please read them carefully.

Business Identity

Ornelas Packing & Moving is a professional moving company providing residential and commercial moving services, packing services, labor-only moving assistance, local and long-distance moves, and related customer support.

By providing your contact information, you agree to receive communications from Ornelas Packing & Moving regarding:

Moving quotes
Appointment confirmations
Scheduling updates
Service reminders
Customer support
Requests related to your move
Other communications regarding services you have requested

SMS Messaging Terms

By opting into SMS communications, you consent to receive text messages from Ornelas Packing & Moving regarding your requested services.

Message frequency will vary depending on your interactions with us, including the status of your quote, scheduled move, customer service requests, and other service-related communications.

Consent to receive text messages is not a condition of purchasing any goods or services.

Opt-Out & Support

You can cancel the SMS service at any time by replying STOP to 707-284-0498.

After you send the SMS message STOP, we will send a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you wish to receive messages again, simply submit a new request for services or opt in again through one of our forms, and we will resume sending service-related text messages.

If you experience issues with our messaging program, reply HELP for assistance or contact us directly at:

Phone: 707-284-0498

Carrier Liability

Carriers are not liable for delayed or undelivered text messages.

Message & Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you.

Message frequency varies depending on your requests, appointments, scheduled services, and customer support communications.

If you have questions regarding your text messaging or data plan, please contact your wireless carrier.

Customer Responsibilities

Customers are responsible for providing accurate contact information so we may communicate regarding scheduled services.

Customers agree to notify Ornelas Packing & Moving as soon as possible if appointment details, addresses, or scheduling information change.

Website Use

The content on this website is provided for informational purposes only. You agree not to misuse the website, interfere with its operation, or attempt unauthorized access to any systems connected to the website.

Intellectual Property

All content on this website, including text, graphics, logos, photographs, designs, and other materials, is the property of Ornelas Packing & Moving unless otherwise stated and may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

While we strive to provide accurate information and reliable services, Ornelas Packing & Moving shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or SMS messaging services.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Privacy Policy: https://www.ornelasmovers.com/privacy-policy/

Changes to These Terms

Ornelas Packing & Moving reserves the right to update these Terms & Conditions at any time. Changes become effective immediately upon posting to this page. Continued use of our website or services constitutes acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Website: https://www.ornelasmovers.com