Customer Reviews
As one of the top moving companies in Santa Rosa to provide excellent service, we always try to do better. Our customers are encouraged to leave honest reviews to help us improve our services and show the public what kind of service they received — directly from the customer.
At Ornelas Movers, we’re dedicated to providing our customers with the best possible experience. We carefully review every customer’s feedback – from positive reviews to more critical ones – in order to continuously improve and refine our services.
We value all feedback from our customers and continue to work on maintaining our Excellent Customer Service status in Santa Rosa.
EXCELLENT rating
Based on 28 reviewsRodrigo and his team are exceptional. This team is hardworking, high integrity, and great to be around. We’ll use them every time.Ofek Lavian2024-04-14Rodrigo and team are incredible to work with. Extremely prompt, careful, and kind. Have booked them twice now and couldn’t recommend moreAlexandra Wagner2024-04-14Best moving experience by far . I’ve never moved in my life and this guy really looks after your stuff . I’ve had movers in the past that were careless with my belongings . This crew even took apart my gym equipment and took tvs off my walls and re installed at my new spot . I’ll be in touch for my next move 🙏Cory McMurray2024-04-01Ornelas Packing and Moving is an outstanding company. Rodrigo Ornelas and his team have moved my wife and I, as well as both my parents, over the last several years. They are trustworthy, efficient, smart, creative and kind. I recommend them highly.Nina Galin2024-03-08Moving has always been stressful to me. Now, imagine having your already booked moving company cancel you 2 days prior to your moving date. Yes, that's what happened to us. That being said, Ornelas packing & Moving was able to accommodate and plan everything to move us from san rafael to orange county. I can honestly say that this was the best moving experience I have ever had. From start to finish, the team was professional, friendly, and incredibly efficient. Even with such short notice. Huge shout out to Rodrigo,Fidel and Will that made this possible.Chase Battaglia2024-02-20I’m a super busy real estate agent and have experienced many moves. I call on Rodrigo every time because first and foremost I can 100% trust him. His team is amazing… they never have that attitude of another day lifting. They are excited and seem to love the challenge. His team works with passion and inspiration. Rodrigo is also extremely timely and dependable… and lastly is communication is spot on. Moving is stressful enough. Rodrigo makes you feel like your family and in great hands making a stressful experience the best possible experience:) He is the right choice.Joshua Deitch2024-02-18Price and quality all in one. Thank you guys.robert flores2024-02-05These guys are like moving MACHINES. They were fast, efficient and professional from start to finish. Watching them load up my house + storage unit was like watching someone playing Tetris on level expert. I've used a few different moving companies over the years and always ending up finding something was broken, but not with Ornelas Packing & Moving! I highly recommend these guys. Save your back & lower your stress level by letting the pros do what they do.Min Dy2024-02-03The team was friendly, professional, had good communication, and offered competitive pricing. Highly recommended.Nathanael Hillman2024-02-03Very professional and they pay attention to each detail. Also Rodrigo is very helpful in explaining and being in touch from beginning to end. Would HIGHLY recommend them.😌😌thanks Ornelas’s packing & movingPablo Vazquez2024-02-03
These guys were great. They really went beyond I can ever imagine to get the job done and were very nice throughout the whole move. They took very good care of my things and focused on special care to my valuable family possessions. I will definately use them again and have already told my sister to use these guys when she moves next month.
Great guys! Easy to work with and very professional. I WOULD (AND WILL) DEFINITELY RECOMMEND THEM. Thanks again!
These are the best moving people you will ever need. We lived in Santa Rosa for 25 years, so we had accumulated lots of stuff. These guys were so nice about it and just kept working, and they kept a smile on their faces the whole time. We thought we were done, then my husband opened up the garage, which was so full you could not even fit a car in there. When I looked at the movers, I thought they would say no way. But they just laughed and got right to work.
I can not say enough good things about Ornelas Packing & Moving. They are the Best !!
Rodrigo and his crew have helped my family out several times now and they always do an exceptional job! They work efficiently and carefully and are always a pleasure to see!
Rodrigo and his team were AWESOME! My mom had to move into a senior retirement community apartment. I unfortunately was unable to help due to being sick, I contacted rodrigo on a short notice and he was able to help my mom relocate into her place, she said guys were very nice helpful and went above and beyond and felt happy at the end of day.
These guys were great. They really went beyond I can ever imagine to get the job done and were very nice throughout the whole move. They took very good care of my things and focused on special care to my valuable family possessions. I will definately use them again and have already told my sister to use these guys when she moves next month.